This trip is a trip arranged by Trang Co., Ltd. (hereinafter referred to as "the Company"), and customers who participate in this trip will enter into an arrangement travel agreement with the Company.
The contents of the travel contract • The conditions are based on the website, e-mail, this travel agreement, and our travel agreement.
About application method and contract conclusion
1. Fill in the required information on the application screen provided by the Company and submit it.
2. The contract is concluded when the Company sends a notice of consent (reservation confirmation) by e-mail and arrives at the traveler.
About application fee
In principle, there is no need for an application fee for using this system, but if it is specified separately by each transportation organization, it will take precedence.
About payment of travel price
1.Pay the travel fee to the driver when boarding the transportation organization (taxi company).
2. The receipt will be issued by the transportation organization (taxi company).
When canceling the contract
We may cancel your travel contract in the following cases:
1. 30 minutes after the reservation is confirmed, even if the reservation is completed within 24 hours of the pick-up time and the transportation company (taxi) company has contacted the registered telephone number or e-mail address If you can not contact the confirmation within the customer.
2. 12 hours before the pick-up time even though the reservation was made 24 hours prior to the pick-up time and the transportation company (taxi) company contacted the registered telephone number or e-mail address If you can not contact the customer by confirmation.
3. When it is found that the customer does not satisfy the age, qualifications and other conditions of participating travelers specified in advance by the Company.
4. When the customer is deemed to be unable to withstand the travel provided by the Company due to illness, absence of necessary helpers, or other reasons.
5. When the customer demands a burden that exceeds the reasonable scope of the contract.
6.If a catastrophe, war, riot, suspension of the provision of travel services such as transportation, an order of a public office, or any other reason that cannot be involved with the Company occurs, travel in accordance with the travel itinerary stated in the contract When safe and smooth implementation is impossible, or when it is extremely probable that it will be impossible.
When stopping operation
Operation may be suspended for the following reasons.
1.著しい交通混雑のため列車／飛行機の出発予定時刻に間に合わないと判断したとき。
2.車両の故障その他緊急やむをえない事由により、運送を行い得ないとき。
3.天災その他やむをえない事由により、運送上の安全確保に支障があると判断したとき。
4.行事、イベント、コンサート等により著しい交通混雑が予測され、お迎え、お送りすることが難しいと判断したとき。
5.経路上の道路に通行止め（天災、気象状況、工事等による通行止め）が確認される場合。
直前の変更について
お迎え時間の24時間以内のお客様事情による変更（お迎え時間変更等）は、運送機関（タクシー）会社へ直接ご連絡下さい。尚、空車状況等により対応できない場合があります。その際は取消扱いとなりますので予めご了承下さい。
運行経路について
運行経路は最適な経路を事前に決めております。（原則、高速道路を優先して使用いたします）
ご乗車後の経路変更について
ご乗車後の経路変更は致しかねます。
やむを得ず、お客様のご都合により経路変更されるときには、既存の旅行契約を取消として処理し、料金の１００％の取消料を申し受けます。その後、改めてタクシーメーターを作動させ、別途メーター料金をお支払いいただきます。
鉄道・航空便が遅延した場合
到着便の遅延等があった場合、30分を限度に待機します。30分経過後は取消とさせていただく場合がございます。（国際線の場合は除く）
お迎え時間にお客様がいらっしゃらない場合
お客様のご都合によりご指定のお迎え時間にご乗車されず、お迎え時間を10分経過してもお客様とご連絡がつかない場合には無断での不乗車として処理いたします。またご連絡が取れた場合、その時間から実際にご乗車されるまでの待機時間はタクシーメーターを作動させ、別途メーター料金をお支払いいただきます。
無断での不乗車
Despite having made a reservation, if it is deemed that you did not take a taxi without canceling your application, you may be refused to log in due to Tran Corporation.
Cancel
Cancellations after booking must be paid according to the cancellation fee set by the transportation organization (taxi company).
What is included in the travel price
Taxi costs (fuel costs, driver labor costs) and consumption tax.
What is not included in the travel price
Except for the preceding paragraph, it is not included in the travel price. Some examples are shown below.
1. Parking fee, toll road fee, round-trip toll, ferry fee, etc. if necessary depending on the route.
2. Admission fees, meals (excluding meal plans), personal expenses.
Other
If it is deemed to be malicious (including unauthorized ride), Tran Co., Ltd. may refuse to log in, delete your membership registration, or refuse to use other services. If there is any unused reservation by the member, the reservation will be canceled.
Travel Conditions and Travel Fee Standards
These travel conditions are based on October 16, 2008. Travel prices are based on the fares and rules in effect as of October 16, 2008.